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Trust

Trust & Support

Last updated 2026-07-26.

Support

For support, safety concerns, deletion follow-up, or feedback, email support@zen-fitness.app. Use Support Report inside the app to copy useful issue details. Replies are usually sent within 2 business days.

Payment Support

Zen Fitness Core is a one-time digital purchase processed by Paddle. The Starter Session is free before purchase. If Core access does not restore after purchase, email support@zen-fitness.app with the purchase email so account access can be checked.

Policies

Product Boundaries

Zen Fitness is a calm physical maintenance practice. It is not medical treatment, diagnosis, rehabilitation, or a substitute for professional advice.

Purchase & Support

Pricing

Zen Fitness Core is A$29 as a one-time digital membership processed by Paddle, our merchant of record. It unlocks the full Library, guided paths, Practice Log, Body Map, learning notes, account sync, and account controls. Taxes may be added at checkout depending on location.

Payment Handling

Payments and refund handling are provided by Paddle. Refund details are available from the Paddle receipt or Paddle support pathway from the purchase email.

Contact

For Core access, account support, privacy questions, or data deletion follow-up, email support@zen-fitness.app. Include the purchase email when the question is about Core access.

Useful Pages

Terms Of Use, Privacy Policy, Safety Disclaimer, and Data Deletion explain the main product, privacy, safety, and account boundaries.