Refunds
Refund Policy
Last updated 2026-09-22.
Refund Handling
For website purchases, request a refund through the Paddle receipt or Paddle support pathway in your purchase email. Paddle is our merchant of record for website purchases. For purchases made through Google Play, use Google Play refund help or contact support@zen-fitness.app for help with your order. Refund eligibility depends on the purchase and applicable rules. This does not limit any consumer rights that apply under local law.
When a purchase is refunded and its entitlement revoked, Core access is removed when the app next verifies access. Offline access may remain until its verification period ends.
Core Access Help
If Core does not restore, sign in to the same Zen Fitness account used for purchase and use Check Access. For a Google Play purchase, also use the Google account that made the purchase on your device. Do not buy Core again to restore it. If you need help, email support@zen-fitness.app with your Zen Fitness account email and order reference, if available. Do not send passwords or full payment-card details.
Product And Price
Zen Fitness Core is a one-time digital membership. Website purchases are processed by Paddle at A$29, with any applicable taxes shown at checkout. Purchases in the Google Play Android app are processed by Google Play at the price shown in its purchase screen. The Starter Session is free before purchase.