Privacy Policy

Google Play Android app

Google Play handles purchases in the Google Play Android app. Zen Fitness sends Google an obfuscated identifier for your signed-in Zen Fitness account. Our private server stores that account association and the purchase token to verify ownership with Google, acknowledge completed purchases, restore Core access, and check refunds. Google sends purchase-status notifications through Google Cloud Pub/Sub; our existing hosting server processes them. Purchase notifications do not include your practice notes or history, and Zen Fitness does not receive your full payment-card details from this flow.

Verified purchase records are retained to support lifetime access and restoration. Unclaimed notification tokens are removed after 90 days, and notification message identifiers after 30 days. For account closure, email support@zen-fitness.app. After verifying the request, we remove the local purchase tokens and account association. A hashed closed-account identifier is retained to prevent delayed notifications recreating access. Google controls its own transaction records. Account deletion does not itself refund a Google Play purchase. Recreating a Zen Fitness account does not automatically transfer a purchase; contact support for help before closing an account if you want to retain access.

Amazon Fire TV app

The Amazon app does not require a separate Zen Fitness account. Practice history, settings, body response choices and optional notes stay in the app on your device. They are not uploaded to our purchase-verification service or synced between Amazon devices. Uninstalling the app or clearing its data removes those local records. Restoring a purchase restores Core access, not practice history.

Purchases and restoration

Amazon handles checkout and payment details. To verify or restore Core access, the app sends an Amazon-provided user identifier, purchase receipt identifiers and an app-generated installation identifier and public verification key to the Zen Fitness verification server over HTTPS. We use the Amazon user and receipt identifiers to check purchase validity with Amazon's Receipt Verification Service, including cancellation or refund status. We do not receive your full card number, Amazon password, name or email address through this receipt-verification flow.

These identifiers are used to unlock and restore Core, associate verified access with an installation, and prevent misuse. They are not used for advertising or cross-app tracking. Our server retains hashed purchase-to-user associations and short-lived request-verification records. Hashing does not make these records anonymous. The device stores a protected copy of verified access, including purchase and installation identifiers, so Core can work offline for up to seven days before online renewal is required. Restarting the device requires online renewal.

Service providers and retention

Amazon processes purchases and receipt checks under its own privacy notice. Our hosting provider processes the verification requests on our behalf; network services necessarily process connection information such as IP addresses. Practice notes and history are not included in those requests. We do not sell Amazon app data or share it with advertising networks.

Purchase-to-user verification records do not currently expire automatically and are retained to support restoration and prevent misuse. You can request deletion or information about these records by emailing support@zen-fitness.app. We may need information to verify that the request concerns your purchase; do not send passwords or full payment-card details. Records needed for security or legal obligations may need to be retained. Amazon controls its own account and transaction records. Deleting our verification records does not cancel an Amazon purchase, and restoring access later can create new verification records.

Audience and support

The Amazon app is intended for adults aged 18 and over and is not directed to children. It contains no advertising or user-to-user communication. A support report composed in the app is not sent automatically. If you email us, we receive your email address and any information you choose to include for handling your request.

Website and Google Play Android practice data

Zen Fitness may store your practice settings, completed holds, body response choices, breath choices, and optional notes. If you use the app without signing in, this data is stored locally in your browser or Android app. If you sign in with Core access, account sync can save and restore practice data across your devices.

Reflection Notes

Reflection notes can contain personal observations. Zen Fitness treats them as user-owned practice data. They are not intended for advertising targeting, resale, or profiling.

Website and Google Play Android account sync

When you sign in with Core access, Zen Fitness can auto-sync practice returns for that account when online. Manual Upload This Device and Restore From Account remain available for recovery or device changes.

Core access checks may store a local device ID and simple device label so Zen Fitness can keep Core access to 3 active personal devices. This is used for account access control and support.

Payment Records

Zen Fitness does not store full card numbers in the app. Website payments are handled by Paddle. Zen Fitness may receive purchase, refund status, customer email, and Core access status details needed to unlock Core, restore purchases, provide support, remove access after a refund, and keep required tax, accounting, security, or legal records.

Website and Google Play Android export and deletion

You can export local practice data from the app. Clearing local data removes the browser or Android app copy on that device. For synced account data or account closure help, email support@zen-fitness.app. Payment providers control their own transaction records. The Google Play section above explains how our verification records are removed on account closure and which closed-account marker is retained. Other records required for security, tax, or legal reasons may be retained.

Contact

For privacy questions, data export questions, or deletion follow-up, email support@zen-fitness.app.

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